Contact us

How to contact PlumbingProblem.co.uk

PlumbingProblem.co.uk is maintained by Prudent Plus Limited.

You can contact us about the website, our published information, privacy matters, corrections or general administrative enquiries.

Please note that we are not plumbers and do not carry out plumbing work. We act as an information and introduction service only.

We cannot discuss individual plumbing jobs

If you have used PlumbingProblem.co.uk to request quotations or make contact with a plumber, any discussion about the actual job must take place directly with the plumber or service provider concerned.

We cannot advise on an individual contractor's diagnosis, quotation, availability, appointment, workmanship, materials, invoice or guarantee.

We also cannot arrange changes to an appointment or speak to a plumber on your behalf about work they have agreed with you.

Once you are dealing with a contractor, that contractor is responsible for their own advice and for any agreement they enter into with you.

If you need help with a plumbing problem

Please do not email us asking us to diagnose a leak, blocked drain, toilet fault, boiler problem or other individual plumbing issue.

The guides on PlumbingProblem.co.uk provide general information about common plumbing problems. If the problem needs inspection or repair, use the quotation or contractor-introduction facility on the website to seek help from an appropriate tradesperson.

If you already have a plumber working on the problem, questions about the proposed repair should be addressed directly to them.

Email us

For enquiries about PlumbingProblem.co.uk itself, you can contact Prudent Plus Limited by email:

Please enable JavaScript to view our email address.

Please use this email for website, administrative or data-protection matters rather than enquiries about the progress or details of an individual plumbing job.

Postal address

You can write to:

Prudent Plus Limited
Booths Hall
Booths Park
Knutsford
Cheshire
WA16 8GS

Prudent Plus Limited is registered in England, company number 10104295.

Prudent Plus Limited is registered with the Information Commissioner's Office under the GDPR/Data Protection Act 2018. Reference number ZB208127.

Privacy and data enquiries

If your enquiry concerns personal information held by Prudent Plus Limited, please use the email or postal address above and explain that your message is a data-protection enquiry.

Please do not send more personal information than is needed for us to understand and deal with your request.